TERMS & CONDITIONS
USE
Trailer Tugger products are intended for use in the UK only and we cannot confirm that the goods comply with any laws, regulations or other standards applicable outside the UK. Illustrations, descriptions, weight and measurements shall be taken by the Buyer as a guide only and are not binding in detail.
Trailer Tugger, without notice, reserves the right to make changes to any specifications as it sees fit.
SHIPPING & HANDLING
Orders will only be delivered to UK mainland (England, Wales & Scottish Lowlands). If you require delivery outside of UK mainland, please contact us before placing an order - sales@trailertugger.com
UK Mainland orders over £100 inc. VAT are delivered free of charge. UK Mainland orders under £100 are subject to a shipping charge calculated automatically at checkout by consignment weight, shipping location and service chosen
Provided your items are in stock and your order is placed before 1400 hours Monday through Friday, it will be sent within three working days. We cannot be held liable for any delays once the courier company has your order.
Orders will not be processed on Saturdays, Sundays or Bank Holidays. Deliveries will only be made Monday – Friday (not including Bank Holidays)
Any problems with your delivery must be reported to us within 48 hours.
BACK ORDERS
If your item is not in stock, we will back order for you and send it as soon as it is available.
VAT
For all orders, 20% VAT is added.
CREDIT CARD SECURITY
When the order is placed at our website, credit card numbers are encrypted using 128-bit encryption. They are only decrypted after they reach our payment provider. They are not held in clear text on any site.
GUARANTEE
All of our products come with a 30-day no quibble guarantee.
LIMIT OF LIABILITY
Trailer Tugger shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions, or those of the return policy. Our liability to you shall not, in any event, include losses related to any business of yours, such as loss of profits or business interruption, neither will we be responsible to you for any other loss which is not a foreseeable consequence of us being in breach of these Terms and Conditions or our legal duties.
RETURNS
View our Returns Policy